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StoreProfiles

Legal · Copyright & notices

Copyright, trademark and illegal-content notices

Profiles show product names, prices and images read from each store’s public product feed, so that a reader can see what the store sells before visiting it. If something here is yours and should not be, send a notice to [email protected] and it is handled as below.

Last updated 2026-09-12

If you own the store

The quickest route needs no notice at all: claim the profile and ask for the profile to be removed, or edit the name and description yourself. See removal.

Copyright notice (DMCA, 17 U.S.C. §512)

A notice must contain:

  1. your physical or electronic signature, as the owner or someone authorised to act for the owner;
  2. the copyrighted work you say is infringed;
  3. the exact StoreProfiles address (URL) of the material;
  4. your name, postal address, phone number and email;
  5. a statement that you believe in good faith the use is not authorised by the owner, its agent or the law;
  6. a statement, under penalty of perjury, that the notice is accurate and that you are authorised to act.

Counter-notice: if material you supplied was removed and you believe that was a mistake, reply with your signature, the removed material and its former address, a statement under penalty of perjury that it was removed by mistake or misidentification, and your consent to the jurisdiction of the courts of your address. The material is restored after 10 to 14 business days unless the complainant files a court action.

Illegal-content notice (EU Digital Services Act, Art. 16)

For content you consider illegal under EU or member-state law, include:

  1. why you consider it illegal;
  2. its exact address (URL);
  3. your name and email;
  4. a statement that you believe in good faith the notice is accurate and complete.

What happens next

  • Receipt is confirmed within 3 working days.
  • The decision comes with its reasons. When content is removed or restricted, the person who supplied it — usually the store owner for a claimed profile — receives a statement of reasons under Article 17 DSA.
  • Either side can contest the decision by replying to it; it is reviewed by a person, not by software. You can also go to a certified out-of-court dispute-settlement body or to court.
  • Notices that are manifestly unfounded, repeated after refusal, or sent to remove accurate criticism of a store are not acted on.

Trademarks

Store and brand names are used to identify the store a profile describes. If a profile uses your mark in a way that suggests an endorsement or affiliation that does not exist, send the mark, its registration number and jurisdiction, and the address of the page.